UPS Freight


1. Obtain a UPS API Access Key.


To successfully connect the Freight Desk Online (FDO) to UPS, in addition to an LTL freight enabled UPS account, and a username and password to, you also need a UPS API Access key. If you don’t have one, sign into and navigate to Services > Integrating UPS Technology. Click on the UPS Developer Kit tile.

On the UPS Developer Kit page, click on the Learn About Integrating UPS Developer Kit APIs button.

On the Developer Resource Center page, scroll down to the Step 3: Developers: Download APIs section and click on the Access the UPS Developer Kit link.

On the next page, click on the Request an access key link.

Complete the Request Access Key form, and then click the Request Access Key button at the bottom of the page.

You’ll be delivered to the Request Access Key – Confirmation page. It will contain your access key (arrow 1). Record the access key in a safe place. You will need it later. Also on the page will be a table containing a list of Developer Resources and their Access Type. You are interested in
Rating – Ground Freight (arrow 2), Shipping – Ground Freight (arrow 3), and Tracking – Packages, Ground Freight, and Air Freight (arrow 4).


If the access type is Production, you have completed this step in the documentation and can proceed to the next step.

If the access type is Test then the access key needs to be promoted to Production. To do so, navigate back to the UPS Developer Kit page and click on the Manage Access Keys link.

Enter your access key into the Request Production Access section and then click the Request Production Access button.

2. Connect the FDO to the UPS web service.


After login to go to settings page, the link is listed on the top bar. On the left-hand side of the page, click on connections and then press Add Carrier button then locate and press UPS Freight into the list. The Add Carrier Modal is used to establish the FDO's connection to UPS web services. Enter the information asked in the Modal. When you’re done save your connection settings and then test them by clicking on the Test Connection button at the bottom of the modal. A message will display letting you know if the FDO succeeded in establishing a connection to the UPS servers. If you receive an error, confirm the values you entered and try again. Be particularly attentive to capitalization. Most of the information you enter on this page is case sensitive.


My LTL freight rates are base on If you are on the NMFC tariff/rates of UPS, the Freight Class radio button should be select and if you are on the Density-based tariff/rates, also knows as dimensional freight quotes (DFQ), of UPS then the Dimensions radio button should be select.
Nickname A nickname for your account in FDO.
Username Enter your username.
Password Enter your password.
Consumer Key Enter the API Access Key you obtained in the previous step.
Account Enter your UPS Freight account number.
Company Name Enter your company name.
Address Address line associated with the billing address.
City The city associated with the billing address.
State/Province State/Province code associated with the billing address.
ZIP/Postal Code ZIP/Postal code associated with the billing address.
Country The country code associated with the billing address.