Connect your Existing ShipEngine Account with FreightDesk Online

FreightDesk Online allow merchants to connect their existing ShipEngine account with the FreightDesk to print shipping labels using UPS, FedEx or USPS (Stamps.com). It is important to note that, if you have multiple ShipEngine accounts then you can connect all of them.

You can follow the instructions below to connect your ShipEngine Account.

  1. Log in to your FreightDesk account (https://freightdesk.online/login)
  2. Navigate to the Settings > Connections page.
  3. Click the "+ Add Carrier" button and select the "ShipEngine" badge available under the "Parcel and Postal Carriers" section.
  4. Select the "Connect an existing ShipEngine account" option, and enter the necessary information, including Nickname, ShipEngine Email, and ShipEngine Account API Key.

 

After filling these fields, you will click the "Save" button. Upon submission, FreightDesk will validate the ShipEngine Account API Key. If the validation is successful, then the existing ShipEngine account will be saved and you will see a success message.

Here, a new section titled "Connected ShipEngine Accounts" will be displayed, as illustrated in the screenshot. This section will only be visible if you have at least one Existing ShipEngine account linked to FreightDesk Online.

For ShipEngine Accounts created by FreightDesk, the options to Edit or Delete are not available.

However, for Existing ShipEngine Accounts, you can find options to Edit, Delete, and Sync in the actions dropdown menu. By selecting the "Sync" option, FreightDesk will import new carrier connections from your Existing ShipEngine Account.

It's important to note that during the connection process with your existing ShipEngine account, FreightDesk will also import all associated shipping providers (both ShipEngine Carriers and My Carrier Accounts) into your FreightDesk account automatically, which is visible in the screenshot below

Additionally, all carrier connections linked to your Existing ShipEngine Account will be tagged (For Example: Linked with [Nickname of Existing ShipEngine Account]) to help merchants easily differentiate between the various carrier connections and provide more visibility.